Shipping policy

We offer complimentary shipping on all Anni Arela orders.

Delivery

Orders are carefully prepared and dispatched from Helsinki, Finland.

Estimated delivery times depend on the destination and shipping method. Once your order has been dispatched, you will receive a shipping confirmation with tracking information.

Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control.

Pre-Orders

Many Anni Arela pieces are produced in limited quantities or made available through pre-order.

The estimated delivery time for a pre-order is stated on the relevant product page and in your order confirmation. International Orders

Complimentary shipping applies to all destinations available through our online store.

For deliveries outside the European Union, local customs duties, taxes or import charges may apply. These charges are determined by the destination country and are the responsibility of the customer.

Delivery Issues

Please ensure that your shipping information is correct when placing your order.

If your parcel is delayed, damaged in transit or appears to be lost, please contact us at contact@anniarela.com and we will be happy to assist.

For information about returns and exchanges, please see our Returns & Refunds Policy.